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  • Irish Water will this week begin the process to take in charge the administration of 2,533 business customer accounts in Wicklow. The change will see responsibility for account administration for existing business customers in Wicklow move to Irish Water from Local Authorities. Charges for business customers, credit terms and the frequency of billing will remain unchanged while this transition is taking place.

    Business customers in Wicklow will now have a single point of customer contact for all queries in relation to water supply, wastewater treatment and business account management. Irish Water will contact all 2,533 business customers and other affected groups in Wicklow directly, once the transition takes place. Bills will be issued from Irish Water directly, as they fall due, from September onwards.

    Irish Water took over responsibility for providing public water services to business customers in January 2014. Before this, Local Authorities billed businesses for water services provided to them and they have continued to issue bills on behalf of Irish Water on an interim basis since then. A process is now beginning to transfer this billing process to Irish Water as part of the transition of water service delivery from Local Authorities to Irish Water.

    Irish Water began the process of billing transfer on a phased basis in mid-July and to date administration for counties Meath, Monaghan, Longford, Cork City and Carlow have successfully been transferred to the utility. Prior to bills being issued, Irish Water will contact customers directly in each county to explain what is happening. Any customer with a query in relation to the process can contact Irish Water on 1850 778 778 or 01 707 2827.

    Irish Water continues to invest in the water and wastewater infrastructure in Wicklow and has completed a number of significant projects in the county. These include a €5.5 million investment in a new wastewater treatment plant for Dunlavin, €900,000 in the Arklow Water Supply Scheme for the Lamberton Reservoir Refurbishment and €5 million in the Arklow Ballyduff Water Treatment Plant for a new water treatment plant to serve Arklow Town.

    A programme of maintenance work on 10 reservoirs across County Wicklow is also underway to inspect the condition of the reservoirs and to enable Irish Water to carry out any maintenance works that may be required. These works will safeguard the quality of the drinking water and increase the security of the supply for the people of Wicklow. The reservoirs included in the programme are Coolboy/Coolafany, Hollywood, Kiltegan, Knockananna, Knockanarrigan, Rathdangan, Stratford, Valleymount/Ballyknockan, Barndarrig and Thomastown Reservoirs.

    Irish Water is also progressing with the significant works to upgrade the Vartry Water Supply Scheme. These works will secure the water supply for the long-term and ensure the scheme continues to meet all drinking water standards. A planning application was submitted to Wicklow County Council in April. Irish Water is also progressing with the Arklow Wastewater Treatment Plant project. This project which will end the current practice of discharging untreated wastewater into the Avoca River. The project represents an investment of over €30 million by Irish Water and will bring benefits to Arklow in terms of health, integrity of the environment and improved water quality for all.

    Elected representatives seeking further information from Irish Water in relation to how the administrative change will affect business customers in their constituency should contact our dedicated elected representatives support desk.

    Contact Irish Water

    Irish Water is now your contact point for all water services queries, including account management and billing.

    • There are no changes to your charges or billing frequency.
    • Irish Water will now issue your water services bill.
    • From now, please make all payments to Irish Water.

     

    If you have questions about your account or water services, please contact Irish Water. 

    Web: www.water.ie/business 
    Twitter: @IWCare 
    Boards: www.boards.ie/irishwater 
    Email: business@water.ie

    Irish Water 
    PO Box 448 
    South City Delivery Office 
    Cork City 

    General enquires, including billing, payments and customer service 
    Telephone: 1850 778 778 or + 353 1 707 2827 (9am-5.30pm, Mon-Fri) 

    Water supply and emergencies 
    Telephone: 1850 278 278 or + 353 1 707 2828 (24 hours a day, 7 days a week)

  • Irish Water and Wicklow County Council

    Date: 08th July 2016

    Public Water Supply at the North and South Brittas Bay Beaches

    Following the advice of the HSE, Irish Water and Wicklow County Council have put in place a ‘Do Not Consume’ notice on the public water supply at the North and South Brittas Bay Beaches. The notice only applies to the public water supplies at the North and South Brittas Bay Beaches and no other public supplies in the area are affected. The notice has been imposed due to an exceedance in the standard levels of sodium, chloride and arsenic in the supplies.

    Irish Water is committed to providing a safe public drinking water supply at Brittas Bay Beach and will work closely with Wicklow County Council to resolve the issue. In the interim, anyone using the public facilities at the beach must follow the guidelines set out in the ‘Do Not Consume’ Notice. The notice has no impact on the bathing waters at the beach. Irish Water wishes to reassure customers using this public drinking water supply that it is a priority for us to resolve this issue as soon as possible.

    Customers using the public drinking water supply at Brittas Bay Beach must not use the water for:

    • Drinking, 
    • Drinks made with water
    • Food preparation, washing or cooking of food,
    • Brushing of teeth
    • In particular, pregnant women should not drink this water.
    • This water should not be used for making up infant formula for bottled fed infants.  An alternative source of water should be used. If using bottled water, the bottled water should be boiled first (to sterilise) and avoid bottled water labelled as ‘Natural Mineral Water’ as it can have higher levels of sodium and other minerals. It can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated.
    • The water can be used for flushing toilets, washing and showering

    Please note boiling the water will not be sufficient to make it suitable to consume.

    Regional Operations Manager                                             Director of Services

    East and Midland Region                                                         Water & Environmental Services

    Irish Water                                                                              Wicklow County Council

  • For further information, please visit Irish Water's website or contact the project team:

    Web: www.water.ie/arklowtp
    Email: arklowtp@water.ie
    Telephone: 089 228 5902
    9am-5pm, Monday-Friday

  • Irish Water is the new national water utility and is now responsible for managing the delivery of water services to home and businesses in Ireland. For further information or to report an issue with:

    • Water Supply
    • Water Quality
    • Wastewater

    Please contact Irish Water
    Web: www.water.ie
    Twitter: @IrishWater
    Tel: 1850 278 278 (LoCall)
    Minicon: 1850 378 378 ( For hearing impaired customers with minicon equipment)
    Postal Address: Irish Water, PO Box 860, South City Delivery Office, Cork City

    Please continue to contact Wicklow County Council for information or issues relating to business account queries, surface water drainage and flood management.

gPlan

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Fix Your Street

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  • Following the Second World War, Town Twinning was extended in Europe as a means of promoting mutual understanding and cross-border projects.

    Town twinning is supported by the European Union and since 1989 The Council of European Municipalities and Regions has worked closely with the European Commission to promote modern, high quality twinning initiatives and exchanges that involve all sections of the community.

    The European Union had fostered more than 7,000 bilateral relationships involving almost 10,000 European municipalities and in most cases geographical distance has very little influence upon communities' selections of a twin town. In fact Town twinning has increasingly been used to form strategic international business links.

    County Wicklow's ties with Wurzburg were originally established following contact between St. Cronans School and its sister school in Wurzburg, where St. Cronan is the Patron Saint

    County Wicklow values its close ties with all its Twin City Partners.

    Towns that are twinned:

    Wurzburg

    Co. Wicklow & Bray are twinned with Wurzburg www.wuerzburg.de/en/

    Seminole County

    Co. Wicklow is twinned with Seminole County, Florida www.seminolecountyfl.gov/

    Begles

    Bray is twinned with Begles, France

    Dublin, California

    Bray is twinned with Dublin, California, USAwww.ci.dublin.ca.us/

    Montigny le Bretonex

    Wicklow Town is twinned with Montigny in France www.montigny78.fr/

    Eischenzell

    Wicklow Town is twinned with Einchenzell-Fulda, Germany

    Porthmadog

    Wicklow Town is twinned with Porthmadog in Gwynedd West Wales www.porthmadog.com/

    Holyhead

    Greystones is twinned with Holyhead Anglesey North Wales www.holyhead.org/

    Chateaudun

    Arklow is twinned with Chateaudun, France

    Otročiněves, Czech Republic

    Laragh / Glendalough is twinned with Otročiněves, Czech Republic